Effective Communication Training - Perth
Effective Communication Training Perth
Course Outline
Overview
This is the first comprehensive communication training programme that teaches what is often the hardest thing for workplace analytics and Australians in general, to build the bridge between talk and really effective communication! Crafted just for Perth professionals, this workshop delivers a new way of approaching common workplace incidents using simple, actionable tools you can apply right away.
Ineffective communication costs Australian companies tens of thousands of dollars every year due to miscommunications, project delays and ruined Business relationships. This training fills that void with specific resources for clear, confident communication in all workplace situations.
The programme concentrates on the application of the content and not the theoretical and provides participants with strategies to put into practice once they return to their roles. With hands on activities and realistic role plays based on real Perth workplaces, attendees learn communication skills that will directly influence their professional performance and promote them in their career.
Learning Outcomes
Participants will be able to: Upon completion of this course, participants will present the following:
Core Communication Competencies:
Capable of organising the oral and written presentation of information for optimal clarity and impact.
Ability to interpret non verbals and adapt communication.
Ability to handle difficult conversations with colleagues whilst maintaining a professional relationship
Able to provide direct and timely feedback that motivates improvement
Ability to modify communication style at different personality types and work situations
Professional Application Skills:
Increased participation in meetings and confidence in presentation
Enhanced client interface and stakeholder management skills
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Superior written email and written communication skills
Amplified impact and influence in business environments
What You Will Learn
Module 1: Foundation Communication Principles
Structuring thoughts for immediate comprehension
Identifying and eliminating communication barriers
Knowing and recognising your communication style and its affect and effect.
Module 2: Non Verbal Communication Mastery
Picking up on nonverbals and vibes
Aligning verbal and non verbal messages
Using physical presence to promote effective communication
Module 3: Difficult Conversation Navigation
Preparing for challenging discussions
Managing emotions during high stakes conversations
Techniques for de escalation and problem solving
Module 4: Constructive Feedback Delivery
Structuring feedback for maximum receptivity
Balancing criticism with encouragement
Effectively following up on feedback conversations
Module 5: Excellence in Meetings and Presentations
Commanding attention in group settings
The ability to articulate thoughts and ideas in convincing manners to varied audiences
Handling questions and objections professionally
Module 6: Adaptive Communication Strategies
Understanding other types of personalities and how they communicate
Adapting to different types of people (peers/managers/clients)
Establishing relationships with various professional contacts
Training Methodology
The courses employs an experiential learning approach founded on the following:
Real World Case Studies: Workplace Perth focused business contexts
Hands on workshops, Practice sessions with feedback after each task
Peer Learning: mutual share of experiences and developing solutions
Application in the Workplace: Tools and templates you can use in the workplace today
Ongoing Resources: Tools for continued skills practice after training
Course Delivery
Length: 2 day full time or 4 morning or afternoon half days Location: Perth CBD premises only Class Size: Maximum 16 delegates for greatest interaction Resources: Fully illustrated work book, quick reference and digital resources.setTime/remainder_halfday.mumbers = / Deze opleiding voorbereiden?
Assessment and Certification
Participants complete practical assessments including:
Communication scenario role plays
Feedback delivery exercises
Presentation of communication improvement plan
Peer evaluation and self reflection components
Upon successful completion you receive a certificate that pads your resume with companies and empowers you to work with greater proficiency.
Concluding Remarks
The Effective Communication Course revolutionises how Perth work colleagues interact with each other. Not based on theory Instead of theory, our programme provides practical skills you can use straight away to meet the communication challenges you're facing right now as an Australian business.
Attendees walk away with a robust arsenal of tested tactics, enhanced confidence to engage in any communication encounter, and customised plans for applying learnings in their own roles. The practical, applied nature of the training means anything learnt can be directly applied at work, leading to improved job performance, better relationships and career advancement.
The course understands that it's not about being perfect but being effective, clear, and confident. By creating the right learning conditions and an immediate application focus, participants build supportive communication practices that support the long term and short term success of the business.
Graduates speak the language of the local business environment, whether they are resolving team conflicts, presenting to stakeholders or managing the Customer relationship.