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Emotional Intelligence Training for Managers - Melbourne

$495.00

Developing Emotional Intelligence: Manager Training Course Melbourne.

Course Outline

Overview

Managing people is not just a case of spreadsheets and KPI's but it's about understanding the human element that exists in every successful team. The 4 week manager leadership program A decimal# approach to people management This program gives Melbourne managers the kind of crucial EQ tools that will change the way power is used in the workplace and uplift how a team functions.

In the fast moving world of business today, tech skills are simply not sufficient. The best managers are people who are skilled at navigating the complexities of human emotion, who can form genuine, empathetic connections with employees, and who can foster environments in which people can grow. This is a course that brings the traditional management trainings and connects you to the real gym floors with real members and management issues in a manageable, approachable way.

With real life self discovery exercises, you will learn the proven methods that separate significantly successful managers from top leaders using real world scenarios and evidence based strategies. This is not about being the office confessor, it is about being a better, more effective, confident and successful manager.

Course Duration & Format

Full Day Intensive: (8 hours) Hands on Workshops

half a day (core concepts) = 4 hours etc., etc…

Internet CME: Pre course test and post course resources online

Location: Central Melbourne training facilities

Learning Outcomes

By the end of this course, students will be able to:

Foundational Understanding:

Explain emotional intelligence and its four building blocks in organisations.

Know their emotional triggers and preferred style for handling things

Acknowledge the impact of bad feelings management on team productivity and spirit

Practical Application:

Lean into managing tough conversations with both confidence and empathy

Use methods of positive feedback to build up rather than tear down

Show better observation and interpretation of non verbal communication

Practice pressure control techniques when the stakes are high.

Leadership Enhancement:

Strengthen professional relationships without crossing the line

Foster team atmospheres that promote open dialogue and psychological safety

Resolve conflicts by applying emotional intelligence to your responses

Meetings and interactions with design teams that understand a range of emotional needs.

What You Will Learn

Session 1: Understanding Emotional Intelligence

The four pillars of emotional intelligence in leadership

Personal EQ assessment and reflection

The influence of emotional intelligence on performance and retention in the work of teams

Typical Emotional Blind Spots For Managers

Session 2: Self Awareness and Self Management

Being aware of what triggers you to go off emotionally and prevent it from affecting your judgement

Strategies to cope with stress and annoyance in the moment

Developing emotional resilience for sustainable leadership success

Developing authentic leadership presence

Session 3: Understanding of Others and Relationship Skills

Reading non verbal communication and knowing what people are really saying

How to talk to different types of people Personality typologies.

How to trust and relate without becoming unprofessional

Ensuring inclusive spaces where all members feel the value is held

Session 4: Practical Applications

Managing difficult conversations with confidence

Providing feedback that fosters progress, not defensiveness

Resolving team conflict before it blows up

Helping your team through change and ambiguity

Session 5: Implementation and Sustainability

Developing personal plans for continued professional growth

Building emotionally intelligent team cultures

Measuring progress and maintaining momentum

Cool sources to learn more about it

Interactive Elements

Have Student Role play Common Work Scenarios.

The role of small group discussion and peer learning

Video analysis of communication styles

Personal reflection and goal setting activities

Case analysis in an Australian business context

Course Materials Included

Included in this sale The complete workbook with tools and templates

Personal EQ assessment report

Cheatsheets for when you're in the thick of it

Access to online resource library

Emails series for post purchase with helpful tips

Who Should Attend

Team leaders and supervisors

Middle managers who want to improve their leadership skills

As managers join the team from other individual contributor jobs

Senior managers seeking to refresh their people management practice

HR professionals supporting management development

Summary

It is not just a "fluffy" skill, instead, emotional intelligence is a business critical competency that directly affects how your team performs, stays with your organisation, and actually succeeds. This training gives you tools that you can use the very next day The tools are useful in an everyday way that makes your work easier.

You'll walk away armed with the confidence to tackle the intimidating conversations you've been putting off, clear tactics for motivating your team, and how best to handle your own stress levels when things get tough. And most importantly, you will build skills that are applicable to every relationship in your life, creating positive ripple effects well beyond just the workplace.

The investment in emotional intelligence you're making today will continue to serve your teams with a reduction in conflict, improved performance, and job satisfaction for years to come. Your team will feel it, your Business will enjoy greater success and you will find management becomes more satisfying and less stressful.

Ready to do something about changing the way you manage? Secure a place on Melbourne's most realistic emotional intelligence training for managers.