Emotional Intelligence Training for Managers - Melbourne
Developing Emotional Intelligence: Manager Training Course Melbourne.
Course Outline
Overview
Managing people is not just a case of spreadsheets and KPI's but it's about understanding the human element that exists in every successful team. The 4 week manager leadership program A decimal# approach to people management This program gives Melbourne managers the kind of crucial EQ tools that will change the way power is used in the workplace and uplift how a team functions.
In the fast moving world of business today, tech skills are simply not sufficient. The best managers are people who are skilled at navigating the complexities of human emotion, who can form genuine, empathetic connections with employees, and who can foster environments in which people can grow. This is a course that brings the traditional management trainings and connects you to the real gym floors with real members and management issues in a manageable, approachable way.
With real life self discovery exercises, you will learn the proven methods that separate significantly successful managers from top leaders using real world scenarios and evidence based strategies. This is not about being the office confessor, it is about being a better, more effective, confident and successful manager.
Course Duration & Format
Full Day Intensive: (8 hours) Hands on Workshops
half a day (core concepts) = 4 hours etc., etc…
Internet CME: Pre course test and post course resources online
Location: Central Melbourne training facilities
Learning Outcomes
By the end of this course, students will be able to:
Foundational Understanding:
Explain emotional intelligence and its four building blocks in organisations.
Know their emotional triggers and preferred style for handling things
Acknowledge the impact of bad feelings management on team productivity and spirit
Practical Application:
Lean into managing tough conversations with both confidence and empathy
Use methods of positive feedback to build up rather than tear down
Show better observation and interpretation of non verbal communication
Practice pressure control techniques when the stakes are high.
Leadership Enhancement:
Strengthen professional relationships without crossing the line
Foster team atmospheres that promote open dialogue and psychological safety
Resolve conflicts by applying emotional intelligence to your responses
Meetings and interactions with design teams that understand a range of emotional needs.
What You Will Learn
Session 1: Understanding Emotional Intelligence
The four pillars of emotional intelligence in leadership
Personal EQ assessment and reflection
The influence of emotional intelligence on performance and retention in the work of teams
Typical Emotional Blind Spots For Managers
Session 2: Self Awareness and Self Management
Being aware of what triggers you to go off emotionally and prevent it from affecting your judgement
Strategies to cope with stress and annoyance in the moment
Developing emotional resilience for sustainable leadership success
Developing authentic leadership presence
Session 3: Understanding of Others and Relationship Skills
Reading non verbal communication and knowing what people are really saying
How to talk to different types of people Personality typologies.
How to trust and relate without becoming unprofessional
Ensuring inclusive spaces where all members feel the value is held
Session 4: Practical Applications
Managing difficult conversations with confidence
Providing feedback that fosters progress, not defensiveness
Resolving team conflict before it blows up
Helping your team through change and ambiguity
Session 5: Implementation and Sustainability
Developing personal plans for continued professional growth
Building emotionally intelligent team cultures
Measuring progress and maintaining momentum
Cool sources to learn more about it
Interactive Elements
Have Student Role play Common Work Scenarios.
The role of small group discussion and peer learning
Video analysis of communication styles
Personal reflection and goal setting activities
Case analysis in an Australian business context
Course Materials Included
Included in this sale The complete workbook with tools and templates
Personal EQ assessment report
Cheatsheets for when you're in the thick of it
Access to online resource library
Emails series for post purchase with helpful tips
Who Should Attend
Team leaders and supervisors
Middle managers who want to improve their leadership skills
As managers join the team from other individual contributor jobs
Senior managers seeking to refresh their people management practice
HR professionals supporting management development
Summary
It is not just a "fluffy" skill, instead, emotional intelligence is a business critical competency that directly affects how your team performs, stays with your organisation, and actually succeeds. This training gives you tools that you can use the very next day The tools are useful in an everyday way that makes your work easier.
You'll walk away armed with the confidence to tackle the intimidating conversations you've been putting off, clear tactics for motivating your team, and how best to handle your own stress levels when things get tough. And most importantly, you will build skills that are applicable to every relationship in your life, creating positive ripple effects well beyond just the workplace.
The investment in emotional intelligence you're making today will continue to serve your teams with a reduction in conflict, improved performance, and job satisfaction for years to come. Your team will feel it, your Business will enjoy greater success and you will find management becomes more satisfying and less stressful.
Ready to do something about changing the way you manage? Secure a place on Melbourne's most realistic emotional intelligence training for managers.